Heating issues

[subratadnath]

Heating was working yesterday evening, but suddenly stopped working since early morning today even though Nest dial glowing orange. I have been using for several years and house is 15 years old. Any suggestions for anyone? Please help.

[Ryan_G]

Hi subratadnath,

Thank you for reaching out and we're sorry for the delay.

Could you try to remove the thermostat from the base. Check all the wires at the back and make sure they are all seated properly. Change the thermostat mode to heat-cool. 

Also, check your unit's fuse and switches. 

Best regards,

Ryan

[Ryan_G]

Hey subratadnath,

I just wanted to follow up and see if you're still in need of help? Please let us know, as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. 

Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

[Ryan_G]

Hey folks,

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day.

Best regards,

Ryan