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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16163 Views
  • 0 replies
  • 6 kudos

Nest 2nd Gen Heat Pump Compressor wont go on

Hi, I replaced my Honeywell with a Nest 2nd Gen learning thermostat. The heat only works with Auxiliary Heating. With regular heating, the outside compressor doesn't come on and the vents blow cold. I reinstalled the old Honeywell and everything work...

ericknope by • Community Member
  • 508 Views
  • 3 replies
  • 0 kudos

Fan coil 2 pipe cooling only - wiring

Struggling with wiring my 2-pipe fan coil system (cooling only) to a Nest Learning Thermostat. Old thermostat has N, L, Fan Speed 1-3, Valve close, and Valve open wires.Very similar to this case: https://www.googlenestcommunity.com/t5/Nest-Thermostat...

Neuton by • Community Member
  • 343 Views
  • 1 replies
  • 0 kudos

After installing, red light is coming.(lower pressure)

We have two Nest thermostats. One is working well, but the other one, connected to the heat pump in a different room, is experiencing an issue. Upon investigation, it seems that low pressure is the problem. Suddenly, the red indicator turns on, and t...

Nest thermostat/El link

On my thermostat I have a house symbolunable to get on to the menu also can’t pair the thermostat to the E link no blue light

Ratman1 by • Community Member
  • 182 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Learning Thermostat offline and low battery message

Hello It looks like a well known issue and some people have already posted. I have gone through most of the posts but have not found the solution.I get a message that says "Battery low.WiFi disconnected.What would be the solution - change battery or ...

Gen 2 Nest thermostat stuck at 5.9.4-5 software

I own a 2nd Gen nest thermostat Model: Display-2.8. It is currently runing 5.9.4-5 from Sept 2019. When I look for an update it says one does not exist. How can I fix this? Also is there a revision list for software for the Gen 2 thermostats?Thanks

Grag by • Community Member
  • 1326 Views
  • 1 replies
  • 0 kudos

Nest says its heating, but unit is not running.

I've got a 3rd gen Nest that has been working fine up until a few days ago when temps got down into the high teens. The unit says its heating, but the temperature keeps dropping. When I let it "rest" for 30ish minutes by turning it Off it does tend t...

tsterr by • Community Member
  • 627 Views
  • 4 replies
  • 0 kudos

Bogus temperature readings

I was away from home from 17th December until 4th January and the temperature was set at around 12 during the day and 10 at night. I have come back to find that Nest records high levels of usage on several days. How is this possible.

lindosh by • Community Member
  • 620 Views
  • 5 replies
  • 0 kudos
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