I moved to this house and this was already installed, I believe it may be wired incorrectly as it is winter and my heat is not working properly. I will attach a picture so those who know more than me can help, I called customer care and they just told me to replace the batteries specifically with energizer batteries.
I'm sorry to hear that you're having issues with your thermostats activating the heat. I'd love to know more about this.
Could you share a photo of your thermostat's wiring with us? Are you getting any message codes or wiring reports? Also, please gather the power readouts from its settings under the technical info.
I'll look forward to your response.
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Sounds great! Thanks for responding back on what you've done to have your concern rectified. So it looks like we have come to a solution, and I'm going to lock this thread within 24 hours. If you have any other concerns or questions, please feel free to create a new thread.