Heatlink No Power

[Jada25]

Hi, my heatlink has lost all power and I now have no heating or hot water. After I plug in a type c wire into the USB slot the lights come on but after pressing manual button the heatlink not sending signal to boiler. I'm assuming the type c USB is for technical troubleshooting only.  Please help as I have a new born in the house.

[Jada25]

Problem solved. Got on phone to Google and they sending out a replacement

[hiphopast]

Yeah common problem. Mine has been replaced even when warranty run out. 

[CristianC]

Hello everyone,

Thanks for reaching out. I'm glad to hear that you've managed to resolve the issue already. Let me know if you need my help.