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Heatlink 'live' but no heating

SolihullRog
Community Member

My Nest thermostat says it is 'Heating'.  But it's cold and the heating isn't working

3 REPLIES 3

AlexD
Community Specialist
Community Specialist

Thanks for reaching out to us here @SolihullRog . I would be happy to try and assist. 

 

How long was your thermostat installed for and working before this behavior occurred? 

Also what type of system do you have at the location? Does the thermostat control the heating only or does it also control the hot water? 

CristianC
Community Specialist
Community Specialist

Hi there. Just checking in. Do you still need assistance?

CristianC
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.