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Heatlink not working

JPvH
Community Member

Heatlink is no longer working.

Did all the resets etc, as suggested on the Nest site but it is completely down. (No light).

It’s the same issue as so many on this community report.

How can I get the heatlink repaired/replaced?

 

kind regards,

JP

 

2 REPLIES 2

Vladut
Community Specialist
Community Specialist

Hi there, thank you so much for reaching out. Can you tell us if something happens if you press the Heat Link button for 30 seconds?

AlexD
Community Specialist
Community Specialist

Hi @JPvH , I wanted to check in.

 

Do you still need assistance with your device? If so make sure to try what my colleague suggested and let us know here. 

 

Best regards,

AlexD