cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Help with nest 3rd generation

De35769
Community Member

Have had thermostats installed for a couple years no problems. Out of no where my AC air handler kicked on and won’t stop running with my heat. It was -10 F outside. It was dropping the temp inside my house very quickly. I have gas heat, infloor radiant heat, thermostat is set to heat only in the winter, fan is set to off. Powered off the breaker to attempt a reset can’t leave it off bc there is no power to the thermostat. No c-wire.  Changed the thermostat, changed the base plate. Nothing worked.  Currents wiring cooling Y1; G, RC and heating W1; RH .

any help would be greatly appreciated!!

14 REPLIES 14

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@De35769 , 

If you have W1 that is your primary heat; your gas heat.  What type of gas heat is that?

The Cooling Wizard 

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

Thanks for answering! I have the W1 wire, gas heat, in floor radiant heat, RH power,  I also have Y1 cooling, G fan, RC power

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@De35769 ,

Is your gas heat W1 turning on a water boiler that feeds hot water into your radiant heat?

The Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

Yes it’s a water boiler that feeds the radient 

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@De35769 ,

Let us make sure I fully understand and describe your HVAC systems correctly. 
You have a gas fired Boiler for heat. Your boiler is supplying 24VAC Power to RH on the Nest Thermostat. It is activated with the W1 wire.  This boiler supplies hot water to your in-floor radiant heating tubes. 
Your cooling system is an air handler with an evaporator coil and an outdoor condenser unit.  The air handler supplies 24VAC power connected to RC on the Nest Thermostat. The cooling is activated by the Y1 wire. You have a G wire connected between the thermostat and the air handler.  You are not configured as a duel-fuel system.

The Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

Yes that is correct.

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@De35769 ,

 Can you provide me with the equipment configuration data from you Nest Thermostat please. 

The Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

Fuel source -  gas

 

Heat delivery - in floor radiant 

De35769
Community Member

Fuel source -  gas

 

Heat delivery - in floor radiant 

CoolingWizard
Platinum Product Expert
Platinum Product Expert

Can you go to Settings:Equipment:Wiring and send me a screenshot of the display please?

The Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

IMG_2770.jpeg

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@De35769 ,

Do you any settings set in your safety temperatures for heating?

Do you have access to a Voltmeter?

The Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

No I don’t. I think I pretty much figured out that for some reason the nest will not allow power to be drawn from both the rh and the RC regardless of which is running.so In order for me to get my ac fan to stop running I need to cut power to my ac side, but I can’t because that id what provides power to my nest. If I pull the RC power wire out of the nest I get error message. If I pull then entire ac side out of the nest, reset the nest and only plug the rh and the w1 the heat works fine, no fan runs and the nest has sufficient power.   So now my question is, how can I get this nest to use both the rh and the RC to power the nest? This way I can turn off the break to my ac in the winter? Is this possible? Seems like there are many people having the same issue with the nest and the air handler fan over many years with no fix. 

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@De35769 , When you have a wire inserted into Rh, and Rc the Nest Thermostat knows you have a separate heating system from a cooling system.  You currently do not have C wire attached.  In this case the Nest Thermostat attempts find a path to a power common using Y, W, or G wires.  The absolutely best wiring is to have a dedicated C power wire. Understand this. Alternating Current power is just that.  But if the heating transformer for the Furnace is wired opposite of the Air Conditioner  air handler transformer, you likely have charging problems. Again, if you have a spare conductor wire you really should wire C to air handler C.  Did you install a transformer in the heating system or does it have one from the manufacturer?

If this were my system, I would verify the wiring at the heater transformer. The transformer should have wiring label on it. It will indicate the supply power as Line and Neutral and load side as Power and Common or output might say Line and Neutral too. The Neutral is the Power Common.   

At the transformer you need to ensure that between Power and Common wire or Power Wire and chassis ground, you have 24VAC +/- 4. I bet one of those transformers has Neutral and Line backwards or the thermostat wire is got R on Neutral. The only way to get this corrected is to use a voltmeter and verify from output of each transformer the wire is attached properly.  

Again this is easy to do. Using a voltmeter, set the voltmeter to measure AC Voltage. Attach one lead to chassis/ground; something metal.  The other voltmeter lead to the transformer output wire that R is attached to. If the AC voltage reading is zero or OL, it is wired to Common.  Simply check the other transformer wire and you see 24 volts +/- 4. when you determine that, connect the R wire to it. Do this Test at each transformer. 

Thr Cooling Wizard

 

 

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.