How Do I Cancel Nest Renew? I Was Enrolled Without Consent

[mike73]

I opened the Nest app on my phone and it immediately said, "Congratulations, you've signed up for Nest Renew". I didn't ask for this. I don't want it. How do I get rid of it? If I can't turn this off, then I will replace the thermostat.

[jenniffert]

Hi mike73,

Thanks for reaching out here in the community! I'm sorry to hear that you were enrolled in the Nest Renew program without your consent. I understand how concerning this is, especially since you received confirmation that you were signed up for the program without asking for it. I'd be happy to help by checking the options to cancel the subscription!

For detailed instructions about how to cancel the Nest Renew subscription, you can check out this article: Manage your Nest Renew settings.

Let me know how it goes.

Best regards,

Jenniffer