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How do I connect to Rh wire?

kevinhan28
Community Member

Hello Nest community,

I am trying to replace my old Honeywell Thermostat with Google Nest Thermostat and I am getting this msg.

'No power to Rh wire detected'

I have been putting the hot wire to Rh/Rc and still no connection..

 

Any experts could advise here? attaching some pictures on how it looks and my current furnace system/wiring.

Thank you in advance.nest wiringnest wiringnest msgnest msgfurnace wiring 1furnace wiring 1furnace wiring 2furnace wiring 2current thermostat wiringcurrent thermostat wiring

 

5 REPLIES 5

Jake
Community Specialist
Community Specialist

Hey kevinhan28,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble wiring your device, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

kevinhan28
Community Member

Hi Jake,

 

thank you for your reply. I am still struggling with connecting on wires. If you could guide me through, it will be much appreciated. 

thank you

Jake
Community Specialist
Community Specialist

Hey kevinhan28,

 

I am sorry to hear you are still running into the trouble. I want to let you know, that I am not an HVAC pro, but I will try to help the best way I can. Taking a closer look at the picture, I am showing the yellow wire is not attached to the old thermostat. Do you know what this wire controls on your system? Are you also attaching this wire to the Nest Thermostat?

 

Nest Thermostat's are not compatible with stranded wires, and I would recommend having a Nest Pro come out and take a closer look. They would be able to install the device, and ensure everything is working properly. They would also be able to review the RH wire, and ensure that is properly powering the device.

 

Please let me know if you have any questions from here, as I want to enure you are good to go.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey kevinhan28,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey kevinhan28,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake