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Nest appl. on iPhone stopped working

Toysbyus
Community Member

My iPhone 8 stopped showing me the normal Nest appl with upstairs and downstairs temps. My iPad Pro still shows the best  appl page with both zones and controls them. iPhone indicated that I had to roll my Nest appl in to Goggle Homeappl…..this did not work and so, all nest appl shows is “home” and “away”…..what to do to return to my old Nest operation? I tried deleting the old Nest appl, reinstalled fresh copy from appl store but it asked me to identify which Nest I had….don’t know, selecting settings on thermostat did not give me the code and showed that the thermostat is already in an network….I’m screwed! Help anyone?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Toysbyus,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the Nest App, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Toysbyus,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Toysbyus,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake