How to get discount code for retiring Nest?

[KStevens172]

I just turned my furnace on and I see the notice that my Nest is being retired. It says I can get a discount on a replacement Nest but I don’t see how to get that discount. How do I do that?

[Rzperiera · Accepted solution]

i’m looking for the same information as you as I have three generation two thermostats in my house that need to be replaced. It would be great if they would have sent out another email

[David_K]

Hi @KStevens172 

If you’re eligible you should have a received an email with the offer details.

Upcoming end of support for Nest Learning Thermostats (1st and 2nd gen)

[Rzperiera]

• I have three generation two thermostats in my home and I’m having the same issue. I do not see the email you’re referring to. And yes, they’re all registered to my particular email. It’d be nice if they would send another notice. I see there’s many people on here saying they’ve got the same problem. I do they don’t know how to get the discount code

[pjharrison]

I can't locate the original email I received on replacing my generation 1 Nest thermostats. How can I get that info sent to me or contact someone. I have the seriel #s for my 3 Gerenration 1 units ?

Thanks,

Peter

[rkovelamudi]

Either I did not receive the email or it got lost.  How do I contact someone to resend the offer email?

[CoolingWizard]

@rkovelamudi , the discount email with the code that you’re looking for was emailed to the Nest Email that was registered to the device. So all you need to do is go look in your email that you have for the nest device and you will find your discount email there. 

The AC Cooling Wizard

[Rzperiera]

The unfortunate part is I’m not finding an email and I have three generation two nest thermostats that need to be replaced. There’s a number of people on here looking for this information as well and you would think that they would have sent another email closer to the deadline. I’ve looked everywhere to try to locate how to get this information and I’m unable to find anything

[Rzperiera · Accepted solution]

i’m looking for the same information as you as I have three generation two thermostats in my house that need to be replaced. It would be great if they would have sent out another email

[moralesvicente · Accepted solution]

Hello everyone,

Thank you for reaching out to the Google Nest Community Forum. I understand you haven’t received the discount code in your email to get the Nest Learning Thermostat (4th gen). No worries; it’s a pleasure to assist you. I appreciate your collaboration, especially to @David_Kand @CoolingWizard for the additional information.

To expedite assistance, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there. 

Best regards, 

Daniel

[rkovelamudi]

Never mind, I found out that the email came from "googlehome" and traced it to the discounting from the link in the email.  All good now. 👍

Thanks

[Ashgoody]

Hi Daniel, I just filled out the form. I also have not received an email with discount code for retiring next. Please advise. Thank you! 

[moralesvicente]

Hello Ashgoody, 

Thanks for filling out our form. A dedicated agent will be reaching out to you by email as soon as possible. We appreciate your patience, and please stay tuned.

Best regards,

Daniel

[davisma]

hi I having the same issue, can't find e-mail for discount code

[davisma]

I just fill out the form and submitted it

[premob52]

Hi Angry, I have the same problem. My code also expired.  What are the other providers ? I am struggling to find one with similar functionality and reasonable price.