09-20-2021 09:16 PM
I forgot my nest password and by mistake delete my thermostat from my app. I can connect the thermostat with my computer and also got excess the technical info file. But what is the next step
10-15-2021 02:18 PM
Hey, Fahmida.
Sorry for the trouble you've had getting your password back. If you have lost access to your app due to deleting it, you can recover your Nest password online. Here's a link that explains how to reset your password: https://bit.ly/3m34wxl.
If you're still unable to get logged into your account from there, please let me know.
Thanks.
10-18-2021 02:59 PM
Hi, Fahmida.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.
10-20-2021 12:40 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks