I installed the Nest Power Connector BUT am still getting a N260 code

[rgaila]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Bill Quirk 

I have a 2 zone system, but I only have the Nest on 1 zone. I connected y/y, r/r and put the "C" into "C" but there were no wires.  I have attached pictures. HELP

[Markjosephp]

Hello wrpeet,

Sounds great! I'm glad you've got the answer you're looking for. If you're still in need of assistance, feel free to let us know.

Best regards,

Mark

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Guri007]

Thanks

your reply helped with my setup. Followed the video directions.

”

Here is the video uploaded today.
https://youtu.be/VESmSqIaGI0
This is for 2-wire thermostat if you get N260 with or without Nest Power Connector.
3 different ways to apply. Plz do like & sub the video & leave any comments if you need help with any part of it.
PS: Not a youtube pro...lol

”

[Markjosephp]

Hello Guri007,

Perfect! Thanks for posting to this thread and for sharing a video guide on how to install the Nest Power Connector. Big help!

So I'm going to lock this thread in 24 hours. If you have any concerns or questions, feel free to create a new post.

Best,,

Mark

[Dommmy13]

So I am kinda in the same situation. I installed the power adapter and it is still not detected. After playing with it for hours I accidentally left the C wire from the condenser disconnected. Now my nest detected the power adapter. I realized there was a problem when my outside unit would not turn on. When I reconnected that wire, my thermostat no longer detected the power adapter. 

[vinn]

I am having the same issue. I honestly think it’s a software bug like some others have mentioned. I am on version 1.1-9, but seeing 1.1-11 was rolled out a few months ago, but has stopped. Others are stuck on the same version as me. I also see a “!” under wiring info and am connected to Y-W-G-R (all blue letters). Wiring is correct in app too. Google, do something! Obviously multiple people have the same issue, none of the support or troubleshooting guides you offer help. So this is on you to figure out on the backend. Are there any updates?

[morrisa086]

I am having the same issue.  Unable to update my firmware to to 1.1-11, unable to get the Nest power adapter to be detected, unable to get any support from Google beyond links to articles or paying to have a pro look at it.  

Wondering if anyone had any other ideas.