Is my 13 yr old Robert Shaw thermostat compatible with Nest Learning?

[KatyMac]

Current wiring configuration is G-O-B-Y1-W1 -R-C. The C wire is bare copper.  Is this compatible with my Nest Learning thermostat?  How do I connect too many wires?

[zoeuvre]

Hi KatyMac, 

Thanks for reaching out to us. To better check for the compatibility of your thermostat wires with our Nest Thermostats, can you send me a photo of your thermostat wires connected to the current thermostat that you have? Also, if the C-wire that you have is just bare copper, I highly suggest you have it covered in a rubber or plastic coating called insulation or electrical tape.

I'll look forward to your response. 

Best,

Zoe

[zoeuvre]

Hi there, 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

[zoeuvre]

Hello KatyMac,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe

[KatyMac]

[zoeuvre]

Hi there KatyMac, 

Thanks for getting back to us. Where are you posting us from? North America or Europe? Also, I see here that you have a heat pump system with C-wire. Since the O and B wires are separated, it doesn't clearly show which wire should be used to operate your heat pump. In this case, please also help me with the photo of your HVAC control board where the other end of the thermostat wires are connected.

Best regards,

Zoe

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Kind regards,

Dan

[Jenelyn_O]

Hi KatyMac,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 

I appreciate your help, Zoe and Dan.

Cheers,

Jenelyn

[KatyMac]

Hi - I do still need help and have responded to Dan with a question about locating my HVAC Control board to photograph.

[Jenelyn_O]

Hey KatyMac,

Mostly, it is located in the basement, attic, or garage. This system is responsible for heating and cooling your home and comfort controls.

Best,

Jenelyn

[EmersonB]

Hi everyone,

@KatyMac, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, Dan, Zoe and Jenelyn.

Best, 

Emerson

[Dan_A]

Hello again,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Kind regards,

Dan

[KatyMac]

Yes I do still need help. Where do I find the HVAC control board to photograph and send?

[KatyMac]