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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21787 Views
  • 0 replies
  • 6 kudos

Is my wiring compatible with Nest?

Hi all,So I really want to swap my ols thermostat over for a Nest, however, after looking at the compatibility tool it's not clear whether my wiring is compatible.I have the following wires - Power = "24" and "24C" + Coms wires = "B" and "A"The pic b...

WhatsApp Image 2021-11-10 at 14.15.33.jpeg

Power connector issues

iinstalled a nest power connector and now my nest does not recognize ac And heat does not come on but I have a display on nest

Jallanmck by Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

CONNECT OLD NEST TO GOOGLE NEST

I HAVE A 2 YESR OLD NEST THAT WAS HOOKED UP TO MY PHONE, I BOUGHT NEW NEST THROUGH GOOGLE, BUT IT BOOTED MY OLDER NEST, HOW DO I RECONNECT

RTG by Community Member
  • 403 Views
  • 1 replies
  • 0 kudos

Lost nest temperature sensor

I moved to a house where the last occupant had installed a nest thermostat and 3 temp sensors. However, I could not find one of the three sensors. The thermostat is already configured to my Google account, and the 2 sensors are added to it. Is there ...

albieback by Community Member
  • 7810 Views
  • 12 replies
  • 2 kudos

Where do I send the photo of my thermostat wires?

I was researching if my heating is compatible with Nest and the directions said to take a photo of the wires on my current system and then it had a link that went here. Where do I send the photo? Can someone just tell me if my system is compatible?

Helen by Community Member
  • 1628 Views
  • 5 replies
  • 1 kudos

Compatibility checker

I checked the wires on the compatibility checker for my nest thermostat and the checker said the thermostat should work with the wiring I have and now when I try to connect it via google home it says it isn't compatible.And No I don't want to contact...

mnichols by Community Member
  • 556 Views
  • 1 replies
  • 0 kudos

Damper Control

I just had my house HVAC redone to add three total zones. I have one Heat/AC system and the 3 zones are controlled by dampers. Once the contractor was done he decided to tell me that Nest Thermostats will not work with the required damper control for...

Chaco11 by Community Member
  • 1145 Views
  • 2 replies
  • 0 kudos

Remote sensor name on thermostat

I recently purchased a 3rd generation learning thermostat with remote sensor. They are both both connected and linked and the remote sensor is named Den. I can see both of these in the app on my Samsung S21. When I an looking at the app it shows that...

gouldopfl by Community Member
  • 1069 Views
  • 3 replies
  • 1 kudos

Thermostat e not connecting to Wi-Fi anymore

My 3 week old thermostat e has just dropped from my Wi-Fi network. Tried everything on the support page but it will not find my network anymore. This thing must be broken.

GraemeW by Community Member
  • 938 Views
  • 4 replies
  • 0 kudos
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