08-07-2023 05:54 AM
08-07-2023 11:35 PM
Those are not the wires you’re looking for you need to unscrew the left and right bottom screw to see the sub base.
08-12-2023 10:05 AM
Hi folks,
@Sabrinahoston30, thanks for posting here in the Community forum and for showing interest in our Nest Thermostats.
Could you tell us how the thermostat wires are connected to your current thermostat? Do you see any terminals they are going to? Also, to clearly check your thermostat wires' compatibility with our Nest Thermostats, send us a photo of your HVAC control board where the other end of the thermostat wires are connected.
I'll look forward to your response.
I appreciate your help, @HVAC.
Best,
Zoe
08-15-2023 10:08 AM
Hi there,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe