Just moved in to a nest thermostat

[Wcherr01]

I need to know how to hook up to my wife, says it can’t find it. 

[Wcherr01]

I mean wifi 

[David_K]

What model of thermostat is it?
How to tell which Nest thermostat you have - Google Nest Help

[Wcherr01]

Learning generation 3

[David_K · Accepted solution]

What happens during setup? Do you get an error code or message on the thermostat itself or in the Nest app? Does it show a list of available Wi-Fi networks or does it not find any?

Try these steps:

Troubleshoot connecting a Nest thermostat to the Nest app or Wi-Fi network (other TD error codes) - ...