07-03-2023 04:56 PM
This is my second Nest thermostat. I just purchased the Google Nest version 1.3 or 1.4 (it's in two places on the device) Mirror Thermostat-2023 and don't have a lock option like the other thermostat. WHY!!!! The reason I purchased another Nest thermostat is the ability to lock in the temperatures. Did you eliminate the option on this version and if so WHY!? And why isn't it stated CLEARLY in the description before purchase!? SKU-GA02081-US MFG: 03/2023 SKU: 33011 J3DB2X7T8
And please DO NOT refer me to the directions that state to go to your settings scroll down until you see the lock option. Remember.... This nest thermostat does not have a lock option like my other nest thermostat.
Sincerely;
Frustrated.
07-06-2023 05:04 AM
Whilst there's no lock feature on the Nest Thermostat (2020) you can set a temperature hold.
Hold the temperature on the Nest Thermostat - Google Nest Help
07-09-2023 02:25 PM
Hi there,
Thanks for reaching out. I'm sorry for the delay and for the confusion. Hold is a new feature available on the Nest Thermostat (2020). In order for Hold to work properly, your Nest thermostat must be connected to Wi-Fi for the clock to be set.
You can follow this guide to Activate the Hold feature:
I appreciate the help, @David_K.
Best,
Jenelyn
07-12-2023 02:48 PM
Hi agent530,
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Jenelyn
07-13-2023 02:51 PM
Hey agent530,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Regards,
jenelyn