Lost connection to iphone

[Bev2]

Yesterday my iPhone lost connection to the nest thermostat.  I’ve restarted the thermostat & it’s working fine but I cannot access it from my iPhone. 

[EdwardT]

Hi Bev2,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What message are you getting on the app?
• Is your Nest Thermostat still connected to your WiFi?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hey Bev2,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

[EdwardT]

Hi Bev2,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward