Lost email with you guys helping me

[Derekmore15]

Case number 7530000033740

Email me again so can get this problem solved been working on it since January with no fix

[Jenelyn_O]

Hi Derekmore15,

Thanks for reaching out and for providing your case number. I'm sorry for the late reply. Upon checking, one of our team sent you an email. I suggest replying to that email to proceed. 

Best,

Jenelyn

[EmersonB]

Hey everyone,

@Derekmore15, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, Jenelyn.
 
Regards,
Emerson

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,
Jake