cancel
Showing results for 
Search instead for 
Did you mean: 

Lost nest thermostat remote connection.

Paulfknoll
Community Member

Lost nest thermostat remote connection. How do I reconnect while I’m remote?

1 REPLY 1

Ryan_G
Community Specialist
Community Specialist

Hi Paulfknoll,

 

Thank you for posting here.

We'll need to check for a couple of things on why you cannot control your thermostat using the app. Check if the WiFi at your home where the thermostat is up and running. It is recommended to have it physically checked for further information and if there's any error showing.

 

Let me know how it goes.

 

Regards,

Ryan