07-06-2022 07:16 AM
Nest thermostat not cooling the home any more. Reports low battery signal and will not connect to the Nest app and frequently drops off the Wi-Fi. Help Home temperatures are over 80° @
07-12-2022 03:40 PM
Hi Cathyphillipstx,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
You could also try charging your Nest Thermostat to a wall outlet using a USB cable for at least 30 mins before checking the power readings.
Thanks,
Edward
07-15-2022 05:32 PM
Hey there,
Checking back in — how's it going with your thermostat? Feel free to reply back with the needed information being requested above so we could keep the ball rolling.
Best,
Melba
07-18-2022 10:47 AM
Hi Cathyphillipstx,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward