09-07-2022 08:37 AM
I'm out of town and my neighbor took a picture of my nest. He tried pressing "next" but nothing happened. The a/c system is working normally but I'm curious as to what the message means. I have access to the Nest through the Home app but hesitate to try anything. The nest is set to a permanent hold. Thanks.
09-07-2022 08:52 AM
Google Nest does not seem to want to explain what "Save more at home" means. See these threads with nothing but non-answers from Google's Community Specialists (except suggesting rebooting or restarting the thermostat):
https://www.googlenestcommunity.com/t5/Nest-Thermostats/Frozen-thermostat-message/td-p/115582
09-11-2022 02:38 PM
Hi everyone,
@MplsCustomer, thanks for the useful information.
@greened2062, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Best,
Mel
09-15-2022 05:20 AM
Hey everyone,
I'd like to jump in here and check if you've seen Mel's response. Let us know if you need more help by replying to this thread.
Thank you for your help, Mel.
Regards,
Ryan
09-15-2022 11:45 AM
I was wondering about clearing the message remotely without disturbing the hold setting. Thanks.
09-28-2022 02:48 PM
Hey greened2062,
Sorry for the late reply. I wanted to check in with you, and provide you with an article that has more details on the notification you are seeing. Please let me know if that helps, or if you are still having any trouble from here.
Best regards,
Jake
09-28-2022 03:03 PM
The article you referenced does not say anything about the "Save more at home" notification.
10-19-2022 02:08 PM
Hey greened2062,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
10-19-2022 02:23 PM
Thanks for your assistance. I'm not currently in Florida so I don't know if the message is still being displayed on the nest. I'll let you know when I get back there.
Ed
10-25-2022 10:09 AM
Hey greened2062,
Thanks for the information. Please let me know if you have any trouble once you are back in Florida, as I want to ensure you are good to go.
Best regards,
Jake
10-28-2022 09:52 AM
Hey greened2062,
I wanted to check in and see if you are still showing the message on your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
10-29-2022 11:45 AM
Hi folks,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel
10-29-2022 11:52 AM
Please keep it open for the next two weeks. I'll be back in FL by then to verify if the message is still being displayed. Thanks.
10-29-2022 01:55 PM
Hi greened2062,
Thanks for the update. I will keep this thread open to give you time.
Best regards,
Mel
11-12-2022 01:02 PM
Hey greened2062,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Thanks,
Mel
11-12-2022 01:06 PM
Hi - finally back in Florida. The message is no longer visible on the nest. Thanks for your help and keeping the thread open.
Ed
11-12-2022 04:56 PM
Hey greened2062,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Mel