11-11-2022 09:40 AM
Can I install Google nest thermostat in a home with other existing Thermostat Es?
In a multi-zone house I have five Thermostat Es working but the Google home app can't set up an additional Nest thermostat and jams when setting up the network connection saying "Couldn't find an assisting Nest Device" (these were set up with the Nest app)
11-15-2022 04:37 PM
Hi ClausT,
Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your new Nest Thermostat. I'd love to know more about this. How far is your new Nest Thermostat to your other thermostats?
Also, do you have other Nest devices aside from the thermostats?
Thanks,
Edward
11-21-2022 02:50 PM
Hey ClausT,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
11-22-2022 03:12 PM
Hi ClausT,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward