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My google nest thermostat has been working for about three months and now I get the e298 code. Check

Bai1eyride
Community Member
4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

E298 means the thermostat isn't getting enough power. Here's how to troubleshoot that:
Troubleshoot a "No power" alert on the Nest Thermostat (E298 or M20 help code) - Google Nest Help

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. I'm sorry for the delay. Were you able to try the troubleshooting steps listed in the link provided above? Please let us know how it goes.

 

I appreciate your help, @David_K.

 

Best,

Jenelyn

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there Bai1eyride,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread. 

 

Cheers,

Dan