My nest thermostat broke. On 9/7 I sent an email to customer service

[jodip]

I still have yet to hear anything or even a confirmation Nest has received my email.  So frustrated.  What gives.........

[Jake]

Hey jodip,

I am sorry for the delayed response. I wanted to reach out and see if you still need any help with your broken thermostat? I would be more than happy to look into this further and ensure you are good to go. 

Please let me know,

Jake

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS