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My thermostat is off line

Chanel0128
Community Member
4 REPLIES 4

Chanel0128
Community Member

does a Nest thermostat has batteries ? 

EdwardT
Community Specialist
Community Specialist

Hi Chanel0128,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat being offline. Yes, the Nest Thermostat has batteries. Could you let us know what type of Nest Thermostat you have? If you haven't yet, you could also check this link for some troubleshooting steps you could try.

 

Let us know how it goes.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Chanel0128,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Chanel0128,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward