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My thermostats cools when set to heating

Zzzzzzzz
Community Member

my thermostats blows cool air when set to heating.

my old thermostat works fine

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4 REPLIES 4

Houptee
Silver Product Expert
Silver Product Expert

Put white wire on W1


Houptee -- NJ Master HVAC Licensed Contractor

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

We appreciate your help here, @Houptee.
@Zzzzzzzz, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

EdwardT
Community Specialist
Community Specialist

Hey folks, 

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Zzzzzzzz,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward