N262 error code

[Juniperacres]

I keep receiving the n 262 error code when running the air conditioning. The best unit has been in place for two years and wiring has remained unchanged. Please help? 

[zoeuvre]

Hi Juniperacres, 

Thanks for bringing this to our attention, and I'm sorry to hear about the situation. A few questions: 

1. How many wires are there?
2. How are the wires labeled?
3. Are the power breakers on, and are you receiving power to your home?
4. Is the display seated? (Does it properly lock itself into the base?)
5. Are all the wires firmly seated into the terminals? (With no loose or exposed wires)

I'll look forward to your response.

Best,

Zoe

[zoeuvre]

Hi there, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hello Juniperacres, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe