NOT ABLE TO SET SAFETY TEMPERATURES ON NEST THERMOSTAT

[rgaila]

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Original Poster: User 7007047860859713927 

WHEN TRYING TO RAISE OR LOWER THE DEFAULT SAFETY TEMPERTURE SETTING IN THE NEST APP - NOT ABLE TO ADJUST.  HEARD SEVERAL OTHERS WERE ENCOUNTERING THIS ISSUE.  PLEASE ADVISE.

[rgaila]

Hello User 7007047860859713927,

Sorry to hear you're having issues adjusting the temperature on your thermostat! That's frustrating to have your device stuck. Let's work together on this.

Are you able to set them at all through the Google Home app, the Nest app, or the thermostat? If you're unable to, here is our guide to set Safety Temperatures for either the device/app that might allow a different way to adjust the Safety Temperatures.

If this is not the case, can you describe this issue in more detail? Is this your first time trying to set up Safety Temperatures? Are there any error messages you're receiving on the apps or the device itself? What steps were you following in order to set the Safety Temperatures, and which troubleshooting measures have you tried before?

I look forward to your response. We're happy to help!

-From Garrett DS, Community Specialist.

[Hoell]

My Nest unit only allows the safety temperature to go as high as 45. Is there a way to go higher?

[Jake]

Hey there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I did find an article with some more details. If you have additional questions, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!
 

Best regards,

Jake