Need Nest Thermostat replacement, under warranty

[krcgman]

I need a warranty replacement for my nest thermostat. It seems to be working properly but there are a bunch of lines on the display.

 

[jenilea01]

https://support.google.com/googlenest/answer/10367042?hl=en&ref_topic=7072959 here's the link for the warranty section. 

[krcgman]

I have tried that Warranty submission form several times and it keeps giving this message with no other detail. "Refresh this page and try again. Sorry, there was a problem with the form."

It also says to go to these forums to get a faster response. "For faster response, please contact us using the standard Google Nest Contact Flow."

Thanks

[krcgman]

Warranty form submission still not working. Help please!

[aatienza]

Hey folks,

I'm sorry for the delay. Let's check this further — could you fill out this form and let us know once you're done?

Thanks,

Archie

[aatienza]

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey krcgman,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you anytime soon. Also, please be advised that this thread will be locked after 24 hrs.
 

Thanks,
Archie