Nest 2nd Gen Battery Replacement

[HoneyDo]

Has anyone changed out their batteries on the Nest 2nd Gen to resolve the offline issue and "thermostat doesn't have enough power for Wi-Fi?"

I've charged the bases each for 5 hours each and that these units are almost 7 years old.  I'm thinking that the battery installed on each of my 3 devices that are having this issue are not holding charge any more.  I have two other Nests that are not experiencing this issue.

[Markjosephp]

Hello HoneyDo,

I'm sorry to hear about the issues you're having with your Nest thermostats that won't hold a charge. I'd be happy to take a look into this for you.

To isolate:

• Could you tell us what types of Nest thermostats you're having issues with? Here's your reference.
• Are they all connected to the same HVAC system?
• What type of HVAC do you have?
• Do they have a C wire?

Looking forward for your response.

Thanks,

Mark

[EdwardT]

Hi HoneyDo,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi HoneyDo,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward