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Nest 3 rd gen secondhand unit how to reset to factory restart.

Andyedgeley
Community Member

Hi 

I have just bought a second hand 3rd gen thermostat.

I have connected it to the supply but just get home on the display.

how can I get to the reset button to reset the device as new?

10 REPLIES 10

MelbaDT
Community Specialist
Community Specialist

Hey Andyedgeley, 

 

Thanks for reaching out and sorry for the delayed response. 

 

Here's a step by step guide on how to reset your Nest Learning Thermostat: https://bit.ly/3moipVu

 

Hope this helps. 

 

Best, 

Melba

Thank you for the reply. 
my tech savvy son managed to eventually do a factory reset.

I live with my old mum (86) and wanted a second Thermostat for the other side of the Bungalow. ( she always complaining when things turn cool).

I had previously read that you could use up to 4 thermostats around a property.

I have subsequently learned that this is not possible to a shared Heat Link. So a little frustrated at the miss information?

Would  connecting a second heat link to the same boiler be possible? That is if I could get my hands on one?

DragosC
Community Specialist
Community Specialist

Hi there @Andyedgeley, thanks for letting us know. You can link 2 Heat Links to the same boiler only if you have zoned heating with a heating valve for each separate zone, but for that you'll need 2 thermostats. Only one thermostat can be connected to only one Heat Link. Let us know if you need more help. 

Thank you for the reply, DragosC.

Will have to think on some more. Maybe down the wifi controlled radiator thermostat Avenue. 
shame that Nest manufacturers never thought on this situation some more. Probably a little more software coding required.

maybe I should wait for 4th generation thermostats, now the 3rd iteration are discontinued.

DragosC
Community Specialist
Community Specialist

Thanks for letting me know, @Andyedgeley. Sure, no worries. Should anything else come up, please let us know. In the meantime, let me know if you need more help on this matter or if I should close the thread if there's nothing else I can help you with. Have a good one! 

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you need any further assistance? If so, make sure to let me know. 

Hi AlexD

thank you for your kind offer of further assistance.

at the moment I am thinking of a work around . Ergo the second heat link?

but alas this will require inclusion of a second zone valve and justification of that expense?

AlexD
Community Specialist
Community Specialist

Yes, you are correct. When controlling, or wanting to control multiple zones, you require not only to have separate devices, each with their own Heat Link and display but also a zone valve for each zone. Depending on how the system is at the location this could indeed be a large undertaking. 

DragosC
Community Specialist
Community Specialist

Hi there again, Andy. I was passing by and wanted to check of you had a chance to read the last message my colleague sent to you. Don't hesitate to let me know if you need more help. 

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.