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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4878 Views
  • 0 replies
  • 5 kudos

Wiring issue

My current wiring diagram does not have a white wire connected to the thermostat. It has a jumper wire from the yellow wire connector to the white connector location. What shall I do? Thanks

jeffivy by Community Member
  • 187 Views
  • 3 replies
  • 0 kudos

Slow cooling

I’ve had my Google nest for a little over a month now and it would cool my house great within 2 ish hours from 77 degrees to 68 degrees. Starting 2 nights ago it started taking the entire night 8pm-6am to cool the house. Any idea what would be causin...

Bptx21 by Community Member
  • 670 Views
  • 12 replies
  • 0 kudos

Nest app not showing temperatures or any thermostat controls

My Nest app has worked great on my iPhone for two years, and out of the blue, it no longer controls my thermostat. It shows I have a “Home”, but there are no temperatures showing except the outside air in my location. How do I get it to connect with ...

Cjandsara by Community Member
  • 621 Views
  • 8 replies
  • 0 kudos

Nest thermostat connection to air conditioner

We installed a new 2-stage furnace as well as an air conditioning unit. When we set the Nest thermostat to "cool", it starts out working fine and sending cooling air through the vents. However, after about an hour, it starts to send warm air through ...

dsfnsf by Community Member
  • 579 Views
  • 6 replies
  • 0 kudos

Nest thermostat won't use manual schedule

I have set a 7 day schedule for our Nest system. We have upstairs and downstairs units on different schedules. Eco mode is off and so is the Home/Away assist on both. Date and time are accurate. Yet, the thermostat won't follow the schedule. Why won'...

abfonsy by Community Member
  • 305 Views
  • 7 replies
  • 0 kudos

E30 error no power to Y1

Received an E30 error Y1 error! Checked and cleaned the drain line and pan, replaced the low voltage purple fuse, cleaned and stripped all of the wires going into backplate of the nest thermostat. The furnance and ac unit are 17 months old.

Fredjv by Community Member
  • 578 Views
  • 3 replies
  • 0 kudos

Please unlock thread “Trying to add power connector”

Added power connector to P4 on burnham furnace. No error messages. Nest working normally. Power connector detected. Removed lead from envirocom port that Burnham recommended and spliced into P4 as instructed. Now batteries drained every three weeks. ...

es114 by Community Member
  • 406 Views
  • 9 replies
  • 0 kudos

W5 error and unable to reach contact support

Tried multiple times to get rid of this error. Also tried using the call and chat options which continually advise it’s out of business hours even though the hours Advise almost 24/7. How on Earth and i meant to fix this?

Hayleyh by Community Member
  • 277 Views
  • 4 replies
  • 0 kudos
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