Nest 3rd Gen Keeps Restarting

[taylorandy04]

Just bought a new Nest.

I hooked up the unit with my existing wiring (no c-wire) and the unit would reboot continuously.  The next morning I had a low battery warning and surmised it must be because of the missing c-wire.  I routed a new 5 wire thermostat wire (adding the c-wire) yesterday and hooked everything up and did a full factory reset on the Nest unit.

The unit no longer has a low battery warning but it is still rebooting constantly.  The software version is up to date as well.  Everything seems to work, except the constant rebooting which is very annoying.

What else can I do to fix this issue?

[Michael66]

I have a C wire already wired to my thermostat but am having the same issue with Nest 3rd Generation thermostat constantly restarting. 

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey all,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[djobitwan7]

I am having the rebooting issue. It only reboots only if I touch/press the thermostat. If I leave it alone it works perfectly fine & is good through the app. Would like to know how to fix this if possible.

[Michael66]

Thanks but I returned my Nest thermostat when I couldn't resolve my issue. 

[Rory12]

My nest device has been restating again and again with low battery message in device, it has been connected with usb to the socket. Any help?

[Markjosephp]

Hello Rory12,

I'm sorry to hear you're having an issue with your Nest Thermostat draining its battery. I'd be happy to take a look at this for you.

A few questions: can you help me gather its power readouts in the Technical Info settings? Check for any power reports or message codes in its settings. Does it have a C-wire installed? Also, for how long have you been using it?

Keep me posted.

Regards,

Mark

[Markjosephp]

Hey Rory12,

Checking back in — how's it going? Still need our help?

Thanks,

Mark

[Markjosephp]

Hi Rory12,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Regards,

Mark