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Nest App has almost no control

WSM
Community Member

Nest App doesn’t show schedule or control it. It used to

1 REPLY 1

Eitanros
Community Specialist
Community Specialist

Hi @WSM

 

 Thank you for reaching out to the community. I'm truly sorry the schedule is not showing as they used to. I'm happy to help you find a solution. 

 

To gather more information, please answer the following questions:

 

  • What thermostat do you have? 
  • Do you have a schedule?
  • Have you tried to do any troubleshooting steps? 
  • Is the thermostat offline? 

 

In the meantime, please follow these troubleshooting steps:

 

  • Make sure the Nest App is up-to-date. 
  • Check if you have any updates on your device (iPad, Phone, Tablet)

 

Please let me know how it goes.

 

Best regards,

 

Eitan