08-19-2022 04:57 PM
I''m having an issue on cooling where the Nest goes to delayed for 3mins then turn back on during temp change on my schedule. Temp does not rise high enough to turn off. Nest temp does not reach room temp but AC is turning off during peak hot part of the day when it should be still running.. Just started recently.
08-20-2022 07:15 AM
Regarding your last line, about AC turning off during peak hot times, is it possible that your electric co. has you on a peak-reducing plan where they cut your energy use during times of peak demand? I know that many utilities have such programs, and I gather that some work with a Nest, but I don't know anything about them. (I apologize if this is a wild goose chase that has nothing to do with your problem.)
08-23-2022 11:41 AM
Hey there dware22,
Thank you for helping out here, CBFox!
I'm just checking up on this thread, did you have any more questions or need any additional help?
Thank you,
Jeran
08-26-2022 08:37 PM
Hi folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
08-27-2022 06:11 AM - edited 08-27-2022 06:12 AM
Hello everyone. Thanks for your feedback. The issue occurs when I set the temperature on the schedule. I can set the temperature at a different time and Nest will show delayed when the temperature change. I tried turn on/off Home/Away Assist. Disabling activity. Rebooting etc. However, Nest is better after I changed the schedule temps then re-enabled activity in Home/Away Assist. Haven't got the delayed in 4 days so far.
08-29-2022 05:23 PM
Hello dware22,
Thanks for the update and letting us know the steps you've done. Please observe it for now and let us know if anything comes up.
Thanks,
Edward
09-01-2022 07:57 PM
Hi dware22,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
09-02-2022 08:03 PM
Hi dware22,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward