Nest Does Not Connect via WiFi

[kMacAustin1952]

Seems to be a known issue… Nest stops connecting to WiFi. Only 4 weeks old… not good 

[DenisP]

Mine worked for a year and just now fails to see my network

Reset router, reset nest but it does connect to the heat control via WiFi?

[David_K]

Hi both,

Have you seen a W5 error at any point?

1. Press the thermostat ring to open the Quick View menu.
2. Select Settings.
3. Turn the ring until Network appears. Do you see "Error – nest.com/w5" at all?