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Nest Does Not Connect via WiFi

kMacAustin1952
Community Member

Seems to be a known issue… Nest stops connecting to WiFi. Only 4 weeks old… not good 

2 REPLIES 2

DenisP
Community Member

Mine worked for a year and just now fails to see my network

Reset router, reset nest but it does connect to the heat control via WiFi?

David_K
Platinum Product Expert
Platinum Product Expert

Hi both,

Have you seen a W5 error at any point?

  1. Press the thermostat ring to open the Quick View menu.
  2. Select Settings.
  3. Turn the ring until Network appears. Do you see "Error – nest.com/w5" at all?