Nest E thermostat

[Mydel]

Why is Ego heating appearing on my thermostat while I am home? I have the "presence" selected on my Iphone.

[listairee]

Hello @Mydel,

Thanks for reaching out. Did you verify that it automatically switched to Home routine once you are home? If it did not change, here are some troubleshooting steps. You can also use this link to learn more about Eco temperature.

Hope that helps! 🙂

[zoeuvre]

Hi there,
 

@Mydel, thanks for posting here in Community. How's it going with your Nest Thermostat? Were you able to read the information that @listairee has shared? In case you have an update, let us know and we'll be happy to help.

I appreciate the help, @listairee. 

Thanks,

Zoe

[Jenelyn_O]

Hi there,

Checking in — were you able to try the troubleshooting steps listed on the link provided above? Let us know if that works. 

I appreciate your help, @listairee and Zoe.

Best,
Jenelyn

[Jenelyn_O]

Hi Mydel,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,
Jenelyn