cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Gen 1 wont shut off heat

Dave68
Community Member

Just got 2 of the $15 on special Nest non learning Gen 1 thermostats, They wont shut off when the set temp is reached, I have to pull them off the wall to shut off the heat

Any ideas?

Thanks!

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Dave68,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. When did the issue start? What other strange symptoms have you experienced since the problem started? Are there any error messages? If so, what are they exactly? Is this a new installation? Also, what country are you located in?

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Jeran
Community Specialist
Community Specialist

Hey Dave68,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran