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Nest Learning Thermostat 3rd Gen programming?

MPT2
Community Member

‎02-11-2025 11:51 AM

I can’t sign in to the Nest app on my IOS devices. Is there a way to program my 3rd Gen Nest Learning Thermostats?

 

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EduardoN
Community Specialist
Community Specialist

‎02-14-2025 12:40 PM

Hi @MPT2,

 

Thanks for reaching out to the community! I'm so sorry you're having trouble signing in to the Nest App. I appreciate you taking the time to troubleshoot this inconvenience using multiple devices. I'm happy to help.

I've reviewed the information you provided, and I have a few more questions before I share the appropriate troubleshooting steps.

  • Do you see any error code in the Nest App?
  • What is the make and model of your iOS device?
  • What is the iOS version?
  • When did you first encounter the issue? Does this happen often?

Visit our Help Center to learn more about Troubleshoot Nest app sign-in issues.

Please feel free to share any additional details you think might be relevant.

 

Best regards,

Eduardo

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