Nest Learning Thermostat Issue with Pulse Furnace

[CaliJohn]

I installed a 3 wire (Rc, W, and G) Nest Learning 3rd Gen Thermostat yesterday and it tested fine. We have a 2006 gas fired pulse furnace.

This morning the furnace restarted it's first stage several times and never was able to produce heat.

I reinstalled the White Rodgers original thermostat and it worked fine. It has a jumper between Rc and Rh.

Any suggestions to get the Nest thermostat working correctly would be greatly appreciated.

[EdwardT]

Hi CaliJohn,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. Could you check the power reading of your Nest Thermostat? You can find this info by going to Settings > Technical Info > Power.

Thanks,

Edward

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Edward.

Thanks,

Archie

[CaliJohn]

Hi Guys,

I ended up running a common wire and the issue went away.

It's probably good advice to just do that on any install since it's very simple to do.

John

[EmersonB]

Hi folks,

@CaliJohn we appreciate you getting back to us and sharing us the steps you've done and we're glad that you're able to resolve it on your end. Let me know if you have additional questions.

I appreciate the help, Edward and Archie.

Regards,
Emerson

[EmersonB]

Hello CaliJohn,

I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

Thanks,

Emerson

[EmersonB]

Hey CaliJohn,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,
Emerson