01-02-2023 11:07 AM
Hi- I’ve seen similar issues re: scratches on the thermostat due poor packaging design. Did others have any luck getting theirs replaced?
01-09-2023 09:26 AM
Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look into this for you.
Could you please share a photo of your thermostat showing where the scratches are? Also, when and where did you buy it?
I'll look forward to your response.
01-12-2023 10:19 AM
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
01-14-2023 09:15 AM
Hi - I bought it through a company referred by So cal gas- light bulbs .com
01-14-2023 11:02 PM
Gotcha, thanks for letting us know. To make sure, do you still need help?
Thanks for the help, Mark and Jake.
01-18-2023 09:42 AM
It's us again, checking back in — how's it going? Have you had a chance to contact the seller? Also, tap or click the camera icon or the picture icon to upload photos.
We'll look forward to your response.
01-19-2023 10:14 AM
It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
01-13-2023 10:41 AM
I wanted to check in, and let you know that I will be locking the thread in 24 hours.