Nest Learning thermostat won't power up after first installation

[Sudhindra]

Today I installed Nest Learning thermostat with three wires namely Rh, G and W. We need only heating and fan control.

After installation the thermostat won't power up, no flashing lights, no error messages.

I checked the wires for proper installation and switched the breaker off and back on. While I'll try charging the thermostat outside using micro USB, I'll appreciate if someone had similar experience and can help me.

Thanks 🙏

Sudhindra

[EdwardT]

Hi Sudhindra,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What type of HVAC system do you have?
• What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hey Sudhindra,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Sudhindra,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward