Nest Link not working No lights

[JohnnyRoyal]

My Nest Link 2 generation is not working which means no heating!

I have the error code H71. On my thermostat 

I have tried to reset everything but nothing works. Can anyone help with a fix?

it was working this afternoon 

thanks 

john 

[AlexD]

Thanks for reaching out to us here @JohnnyRoyal . I would be happy to try and assist you. Could you tell me what color LED you see on the Heat Link if any?

[Vladut]

Hi there, just checking in with you. Did you manage to check our last message?

[JohnnyRoyal]

It has all been sorted I have had a new heat link fitted for free 

thanks for your help 

John 

[AlexD]

That is great to hear. I will go ahead and close this thread. If anything else comes up make sure to open up a new one and reach out to us!