Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest W2 wire

So I entered all my wires in the app including W2 but when it came to showing me where to put each wire the diagram in the app showed all the other correct wires but instead of W2 it showed W1 in the left bottom connection. Is it ok to put the W2 wir...

Nancy5 by Community Member
  • 1939 Views
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Distant Thermostat Removed from NEST app

Just installed new smart Nest thermostat in my Arizona's winter home. It logically replaced itself as my Washington's summer home thermostat in the Nest App. How do I get my Washington thermostat back in the app when I'm 1350 miles away? Also, is my ...

rfgimpel by Community Member
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nest thermostat

I am unable to locate a lock so I creat a pin so others can't turn up the heat

Coleman by Community Member
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New Wi-Fi, AC coming on with heat

We updated our Wi-Fi today and had to restart our thermostat which had been working as expected for well over a year but now the AC kicks on with the heat even though we select that we do not have a heat pump! Please help! Cold AF in Wisconsin!

BMJ23 by Community Member
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  • 3 replies
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Nest Thermostat & LG Heat Pump System

 I have a fairly new LG Heat Pump system. The existing LG Tstat only has Yellow (signal), Red (12v), & Black (ground).Is the Nest compatible & where does the ground get connected to (G slot?)?

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Thexsf1 by Community Member
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Nest message "Continue to set up on your Google Home...

I have had nest for almost a year. No problems until last night. When I got up this morning, one nest (not the others) had a message saying "Continue to set up on your Google Home". The wireless connection in the house is fine. I cannot get the nest ...

noelonly by Community Member
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  • 5 replies
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Energy history not showing in nest app

My energy history is not showing in my nest app. Is there a way to rectify this? It’s showing on the thermostat but not my app. It’s a new thermostat that’s been installed for just over a week.

Sus1 by Community Member
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  • 9 replies
  • 1 kudos

Heat not working occasionally

 So just recently started having an issue where the heat will kick on for a while but then start blowing cold air. Only will start blowing heat again if I unplug and plug it back in. Sometimes it'll work all day and other times I have to unplug it mu...

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Sondo by Community Member
  • 663 Views
  • 3 replies
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Google nest fails to fully start furnace

My Google nest attempts to start the furnace for only a few seconds then the furnace shuts back down and keeps repeating this cycle. Everything else is in working order and have confirmed that the issue is from the nest.

Kipp11 by Community Member
  • 728 Views
  • 4 replies
  • 0 kudos
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