11-11-2023 12:49 PM
Hello,
I am getting a N260 with the power connector installed per google directions. I have a two wire system. I measure 29VAC at the thermostat and it says I no power. Please help
thanks,
11-23-2023 10:53 AM
Hi PhilR1,
Thanks for visiting the Google Nest Community. I'd be happy to take a look at this for you. Based on your description, there is a discrepancy in the voltage you are getting. The Nest Learning Thermostat can only handle a 24-volt system. Send us a photo of your HVAC and Nest Thermostat wiring. Also, may I ask what is the make and model of your HVAC?
I look forward to your response.
Best,
Renz