cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest N260 with proper power and power connector installed

PhilR1
Community Member

‎11-11-2023 12:49 PM

Hello,

I am getting a N260 with the power connector installed per google directions. I have a two wire system. I measure 29VAC at the thermostat and it says I no power. Please help

thanks,

0 Kudos
Reply
1 REPLY 1

RenzJ
Community Specialist
Community Specialist

‎11-23-2023 10:53 AM

Hi PhilR1,

 

Thanks for visiting the Google Nest Community. I'd be happy to take a look at this for you. Based on your description, there is a discrepancy in the voltage you are getting. The Nest Learning Thermostat can only handle a 24-volt system. Send us a photo of your HVAC and Nest Thermostat wiring. Also, may I ask what is the make and model of your HVAC?

 

I look forward to your response.

 

Best,

Renz

0 Kudos
Reply