08-15-2023 01:08 PM
The nest was installed over a year ago and we havent had any issues with it.
Today it went off the wifi and then when I checked the device it originally gave me an E298 no power error. I've been working and havent had a chance to look at it. I just reset it (its been about two hours) and now its giving me Undetected Wires Y-C-W-G-R-*OB, E298, and M20 errors. Still wont connect to the wifi
what could be causing this?
08-15-2023 02:10 PM
@catsi ,
You need to get a Volt Ohm Meter and check the power. Setting the meter on AC Voltage, you measure between R and C wires and the voltage should be 24VAC, +/- 5VAC. If you have voltage there, then the problem is the thermostat. If there is no or very little power, then the problem is in the HVAC equipment.
AC Cooling Wizard