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Nest Signs Me Out on Win 11

servalan
Community Member

3 weeks ago

Nest signs me out on Win 11. It never did this on my old installation in a diffrent house but it signs me out repeatedly and makes my sign in again.  I can't figure out why. I've checked various threads and proposed solutions, none of which apply. Any help appreciated.

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ByronP
Community Specialist
Community Specialist

3 weeks ago

Hi servalan,

 

Thank you for reaching out to the community. I understand you're having trouble with your Nest account, which repeatedly signs you out on your Windows 11 device. I appreciate all the troubleshooting steps you've taken. I'm happy to help.

Before I begin, please answer the following questions:

  • What is the make and model of your computer?
  • What browser are you using?
  • What is the current version of your browser?
  • Is this a personal or business computer? If it’s a business computer, is it managed by an IT department?
  • Do you have any antivirus, security, or firewall software installed?

In the meantime, you can visit this helpful article to check the requirements and compatibility for the Nest web app on your computer.

Please keep me posted on your findings.

 

Regards,

Byron

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